Immigration is personal.
Your story deserves
the right strategy.

• Assess the Client's eligibility for the desired immigration program or pathway
• Advise on documentation requirements and timeline expectations
• Prepare and review all necessary documentation and supporting materials
• Complete and verify all application forms for accuracy and completeness
• Advise on potential issues and recommended solutions
• Prepare covering letters and explanatory notes as required
• Organize and compile all documents in proper order
• Conduct quality assurance review of the complete application package
• Advise on submission procedures and best practices
• Brief the Client on next steps and expected communication timelines

• Submit the application to the appropriate government office on behalf of the Client
• Maintain records of submission and obtain confirmation of receipt

• Monitor the application status and advise Client of any developments
• Respond to government requests for additional information or documentation
• Prepare and submit responses to procedural fairness letters or interview concerns
• Maintain communication with the Client regarding case progress

KYS Immigration Services Inc. charges a flat fee based on the type of immigration application. The Client agrees to the following terms:

2. The Client agrees to pay the fees as billed by KYS Immigration Services Inc.

3. The Client agrees to pay all Government fees directly to the appropriate government department. Government fees are separate from and in addition to the KYS Immigration Services Inc. consultant fee.

4. The Client agrees to reimburse KYS Immigration Services Inc. for all reasonable disbursements (such as courier, translation, notarization, and other out-of-pocket expenses) incurred on the Client's behalf. Disbursements in excess of $500 require written authorization from the Client.

5. The Client agrees to pay an administrative fee of up to $200 (CAD) in the event of withdrawal or termination of this agreement.

1. The Client acknowledges and agrees that all information provided to KYS Immigration Services Inc. is true, complete, and accurate to the best of the Client's knowledge.

2. The Client acknowledges that KYS Immigration Services Inc. cannot and does not guarantee approval of any immigration application. The decision rests solely with Immigration, Refugees and Citizenship Canada (IRCC) or other relevant government authorities.

3. The Client agrees that the filing location and applicable program rules are at the discretion of IRCC, and KYS Immigration Services Inc. is not responsible for unexpected program changes or filing location transfers.

4. The Client confirms that all documents provided are authentic, unaltered, and obtained through legitimate means. The Client assumes full responsibility for the authenticity of all submissions.

5. The Client acknowledges that if an application is refused or not accepted by IRCC, the refusal is not the fault of the consultant and does not entitle the Client to a refund.

6. The Client agrees to immediately inform KYS Immigration Services Inc. of any communications received from IRCC or any other government agency relating to the application.

7. The Client agrees to complete all forms provided and supply all requested information in a timely manner. Delays caused by the Client may impact processing times and deadlines.

8. KYS Immigration Services Inc. reserves the right to rescind this agreement and withdraw its services if, at any time, it is discovered that information provided by the Client is untruthful or materially misleading.

9. The Client acknowledges that KYS Immigration Services Inc. may rescind this agreement if the Client's account remains unpaid for more than 30 days after invoicing, and may cease work on the file.

10. The Client agrees not to dispose of, conceal, or transfer property for the purpose of concealing assets or evading disclosure obligations.

11. The Client understands that retroactive amendments to applications may require additional fees and may delay processing.

12. KYS Immigration Services Inc. is not responsible for delays or failures caused by circumstances beyond its control (force majeure), including government processing delays, system failures, or public health emergencies.

13. The Client agrees to notify KYS Immigration Services Inc. immediately of any material changes to personal circumstances (including changes in marital status, employment, residence, or family composition) that may affect the application.

a. Upon termination of this agreement by the Client, a refund of consultant fees may be issued on a pro-rata basis, less any administrative fees and work already completed.

b. If an application is rejected or not accepted by IRCC, no refund of consultant fees will be issued. The fees paid represent the consultant's work and advice.

c. If the Client is deemed inadmissible to Canada, no refund will be issued, as the assessment and advisory services have been provided.

d. No refund will be issued if the Client provides incomplete information, fails to provide required documents, or causes delays that result in missed deadlines.

Confidentiality: KYS Immigration Services Inc. commits to maintaining the confidentiality of all client information and will not divulge any information to third parties without the Client's written consent, except where required by law. This commitment is consistent with the ICCRC Code of Professional Ethics, Articles 8.1 and 8.5.

Electronic Communication: The Client consents to receiving communications via email and other electronic means. The Client acknowledges that email communication, while generally secure, may carry some risk of interception.

What Personal Information is Collected: KYS Immigration Services Inc. collects and maintains the following personal information: full legal name, date of birth, contact information (email, phone, address), identity documents (passport, national ID), immigration history, employment history and references, financial information, family composition and relationships, and any other information relevant to the immigration application.

How It Is Used: Personal information is used solely for the purposes of advising on and preparing immigration applications, communicating with the Client and government agencies, and managing the client relationship. Information will not be sold or provided to third parties for marketing or other purposes.

How It Is Stored: Personal information is stored in secure electronic format with password protection, and critical documents are maintained in secure physical storage. Access is limited to authorized KYS Immigration Services Inc. personnel who require the information to perform their duties.

Retention Period: Client files are retained for a minimum of 7 years following case closure, in accordance with regulatory requirements and professional standards. After this period, all personal information is securely destroyed.

Client Rights: The Client has the right to request access to their file at any time, to request corrections or updates to inaccurate information, and to withdraw consent for KYS Immigration Services Inc. to handle their file. The Client understands that withdrawal of consent may impair or prevent the continuation of immigration services.

Data Breach Notification: In the event of unauthorized access to or compromise of personal information, KYS Immigration Services Inc. will notify the Client within 72 hours of discovering the breach and will take appropriate measures to remediate the situation.

Any complaint regarding the conduct of KYS Immigration Services Inc. or Yasmin Sondhi may be directed to the Immigration Consultants of Canada Regulatory Council (ICCRC), which oversees and disciplines immigration consultants in Canada.

ICCRC Contact Information:
Immigration Consultants of Canada Regulatory Council (ICCRC)
Website: www.iccrc-crcic.ca
Email: complaints@iccrc-crcic.ca

F1. This agreement may be terminated by either party upon written notice. The Client shall remain responsible for all fees for work completed up to the termination date.

F2. Upon termination, KYS Immigration Services Inc. will provide the Client with copies of all documents held on file, provided all outstanding fees and disbursements have been paid.

F3. If the Client terminates this agreement, KYS Immigration Services Inc. may withdraw from the file with the Government and will not be responsible for any consequences arising from the withdrawal.

F4. The Client may be required to authorize the transfer of their file to another consultant or representative.

1. The Client acknowledges having received a copy of this Retainer Agreement and confirms understanding of all terms and conditions.

2. The Client confirms that they have been given the opportunity to ask questions and have received clear explanations of all services, fees, and obligations.

3. The Client agrees that they have read and understood this agreement and freely consent to all terms outlined herein.

The Client acknowledges and agrees that full, timely, and accurate disclosure of all relevant information is essential to the proper handling of their immigration file. If, at any stage of the application process, it is discovered that the Client has intentionally or negligently withheld, concealed, or failed to disclose material information — including but not limited to changes in personal circumstances, prior immigration history, criminal records, employment changes, marital status changes, or any other facts relevant to the application — the following fee shall apply:

This fee compensates KYS Immigration Services Inc. for the additional time, effort, and resources required to reassess, amend, or supplement the Client's file as a result of incomplete or misleading disclosure. This fee applies regardless of whether the withheld information was deemed 'unimportant' by the Client.

The Client understands that withholding information may also jeopardize the success of the application and may constitute grounds for termination of this agreement under Section 3, Clause 8.

The Client acknowledges that Immigration, Refugees and Citizenship Canada (IRCC) may issue additional document requests, procedural fairness letters, or other correspondence requiring a timely response. Upon receipt of such a request, KYS Immigration Services Inc. will notify the Client promptly and provide a reasonable deadline for the Client to submit the required information and/or documents.

If the Client fails to provide the requested information and/or documents until three (3) business days or fewer remain before the government-imposed deadline, the following rush filing fee shall apply:

This fee reflects the additional labour, urgency, and prioritization required by KYS Immigration Services Inc. to prepare, review, and submit a response under compressed timelines. Rush responses may require 4–5 hours of concentrated consultant time and may necessitate rescheduling other client commitments.

The Client agrees that this fee is payable immediately upon invoicing and is non-refundable. KYS Immigration Services Inc. reserves the right to decline a rush filing if, in the consultant's professional judgment, the remaining time is insufficient to prepare an adequate response, in which case the Client assumes full responsibility for any consequences arising from a late or incomplete submission.